MONEY BACK: 30-DAYS GUARANTEE - SATISFIED OR YOUR MONEY BACKIf you are not happy with your Leatt product purchase for any reason, you can return it within 30 days, and we will refund the full price of your purchase. We offer a 30-day guarantee - satisfied or your money back, for all Leatt products featuring this policy on its packaging.
Leatt Canada offers a 1-YEAR LIMITED WARRANTY AGAINST MANUFACTURING DEFECTS on all products purchased on leatt-canada.com
WARRANTY DOES NOT COVER PRODUCTS:
· Purchased from unauthorized dealers, websites including auction sites and marketplaces.
Please note: if you purchased our products from such non-certified merchants, the merchant must state in writing, before the transaction is finalized, that the manufacturer’s warranty does not apply. A merchant who fails to do so will be required to honour the terms of the warranty and cover any expenses incurred.
WARRANTY CLAIM PROCEDURES
· Claims for defective merchandise must be made within ONE year of invoice date. · Click here to complete the warranty form.
We will evaluate your request and, if it meets the above criteria, you will receive an email including your return authorization and return RMA number.
- Pack the items you’re returning in a box or envelope of the appropriate size. Items must be in new condition, with their original labels and returned in their original packaging.
- Make sure that the RMA number we sent you is clearly written on the box accompanying the returned items.
- Please print the return authorization and put it in the box that accompanies your return.
- Please return your package to the following address
RLanctôt Ltée - B2C Return - RMA ________
5290 Thimens Blvd.
Canada H4R 2B2
- Please send us the tracking number for the return to email@example.com.
- Track your return using your tracking number to make sure we get it.
You can contact us at any time at firstname.lastname@example.org for any questions.
LEATT HELMET REPLACEMENT PROGRAM
Leatt will assist in the replacement of a Leatt helmet that sustained damages while riding within 3 years of purchase. See our Helmet Replacement Program.